12 Jobs in Vernon, CT
The Community Builders is Hiring an Occupancy specialist Near Vernon, CT
About The Community Builders, Inc.
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners.
Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description :
The Resident Specialist will have responsibility for providing a superior level of customer service to the residents, guests and team members at the property site.
This role is responsible for showing and leasing apartments, assisting in the moving process and providing administrative support to the Community and / or Services Maintenance Manager for a variety of property related tasks.
She / he will adhere to the company's Mission Statement and ensure the site is in compliance with all regulatory requirements.
Candidates with experience in Section 8 housing and LIHTC are preferred.
Essential Functions :
Answer or return all calls promptly and with the highest level of customer service.
Schedule appointments and conduct in-person visits as needed.
Listen to resident requests, concerns and comments, refer them as appropriate.
Develop relationships with residents to understand their needs and aspirations and develop trust.
Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service.
Greet prospective tenants and show the property and its features in accordance with established procedures.
Process applications for approval and follow up with applicants.
Pre-qualify prospects in accordance with the company procedures and housing requirements
Conduct service inspections with the Service Management team to ensure apts. are in move-in condition.
Facilitate and attend community engagement activities with residents, as directed by the Community Manager.
Manage rental payment process.
Prepare recertification and lease renewals, and enter data into tracking system.
Other Responsibilities :
Contribute to cleanliness and curb appeal of the community on continuing basis.
Conduct market surveys and shop competitive communities.
General clerical duties : photocopying, faxing, mailing and filing, sign for and distribute packages.
Track and ensure timely delivery of resident notices.
Coordinate and maintain records for staff office, phones, parking and office keys.
Code and process invoices and research discrepancies as needed.
Knowledge, Skills and Abilities :
Excellent Customer Service, verbal and written communication (English language) skills
Demonstrated ability to learn and operate office systems including telephone, copier and computer systems.
Proficiency with Microsoft Office including Word, Excel and MS Outlook
Education & Experience :
High school graduate or GED equivalent
Customer service experience in Property / Hotel / Retail, Sales 1 year
Experience and proficiency of Microsoft Office
Industry software such as Yardi a plus
Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts : commuter / parking, medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24 / 7 Employee Assistance Program
The Community Builders is committed to diversity in its workplace. Applicants from diverse backgrounds are encouraged to apply.
Last updated : 2024-04-27
Job Summary
Full Time
Business Services
$38k-53k (estimate)
04/29/2024
07/25/2024
tcbinc.org
GREENFIELD, MA
100 - 200
1964
DIANE SARGENT
$5M - $10M
Business Services
Related Companies
About The Community Builders
The Community Builders, Inc. (TCB) is a leading nonprofit developer of mixed-income housing in the United States. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. We realize our mission by developing, financing and operating high-quality housing and implementing neighborhood self-help initiatives to drive economic opportunity for our residents. Since 1964, we have constructed or preserved over 320 affordable and mixed-income housing developments and secured over $2.5 billion in project financing from public and private sources ...
. Today, we own or manage more than 10,000 apartments in 14 states and Washington, D.C.
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The job skills required for Occupancy specialist include Customer Service, Microsoft Office, Written Communication, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be an Occupancy specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Occupancy specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Occupancy specialist positions, which can be used as a reference in future career path planning. As an Occupancy specialist, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Occupancy specialist. You can explore the career advancement for an Occupancy specialist below and select your interested title to get hiring information.
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